Let us help turn your ideas into a delicious reality. To make sure your experience is perfect, we highly recommend ordering a few weeks in advance.
With the goal and intention of providing you products and services, and of improving your overall experience, we receive, collect and store information in a variety of ways, including when you visit our websites or provide information to us. We may also collect information when you: (1) open an account with us; (2) utilize our services; (3) make a purchase; (4) contact us via any customer service method; (5) submit any user-generated content (via our websites or otherwise); (6) participate in customer research, surveys, sweepstakes or promotions; or (7) otherwise communicate information to us. Some of the information you provide is personal information. Examples of this information may be any of the following: your name, email address, personal or business address, personal or business phone number, credit card information, personal and/or business demographic information, personal shopping, contact preferences, and personal and/or professional opinions.
We may also receive, collect and store “automated information" through cookies (as defined below) and other related automated means. Automated information enables the tailoring of advertisements and offers specifically for you. In addition to such tailoring, we are interested in automated information to ensure that our mobile and/or online presence operates properly and efficiently for you and for your individual customer experience, to evaluate the use and benefit of such presence, and to support our websites and our Internet marketing channels.
Functionality on the websites (whether via cookies, your browser, browser settings or otherwise) may permit interactions between the websites and third-party social media websites (e.g. Facebook, Twitter, etc.) (each and collectively, “social media"). When you, or your browser, interact with social media, that information may become public and/or known to us and social media. One of the ways you may interact with social media is when you "like" a product or other content, "share" a product or other content, or comment on a product or other content. By you, your computer, or your browser taking such an action, you authorize us to share, access, and/or publish information about your activity in connection with the websites and our services (such as likes and comments), and to access your social media information
A cookie is a small amount of data sent from our server and stored on your computer's hard drive.
Some of the cookies we use are essential for parts of the websites to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the websites cannot operate as intended.
The Cake Lady uses the above-described information to tailor our content to suit your needs and to better understand our audience's demographics. Other than as indicated within this policy, we do not sell, tradae or rent your information to others. We and our service partners use your information to operate or repair our websites and to deliver our services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products purchased on the websites, and release your address information to the delivery service to deliver products that you ordered.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We use 128-bit SSL Encryption to encrypt important information, such as your credit card data, in an effort to prevent unauthorized access during transmission of your orders over the Internet. We incorporate standard industry practices internally and with our service providers suitable to the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this policy. Your personal information may also be protected by the password you created when you register at one of our websites where this feature is offered. The confidentiality of any password is yours to protect. You may change it anytime by following the instructions at the website where you registered.
Although we use our best efforts to assure that your data remains secure when maintained by us, security during Internet transmissions cannot be assured. We limit access to personal data only to those Cake Lady employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled, secure environments.
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard which at Tier 1 Certification and compliance ensures unbeatable security and protection of sensitive customer information including credit cards.
The requirements for Tier 1 Certification include security management policies, security policies, security procedures, network architecture, software design and critical protective measures. Websites go through a rigorous independent audit and significant investment to attain Tier 1 PCI DSS certification. The purpose is to ensure that their customers' data is as safe as possible when they purchase products online.
Except for as otherwise provided within this policy, we do not control third parties’ privacy and data security policies. Third parties have their own privacy and data security policies. We recommend that you consult and familiarize yourself with such policies. However, we undertake no responsibility for or on behalf of such third parties’ compliance with or accuracy of their own policies.
Our websites are general audience websites and not geared toward children. In order to protect the privacy of children, our websites do not knowingly collect personal information from children under the age of 13 without express parental consent. If you are a parent or guardian and think we have unauthorized information about your child who is under the age of 13, contact us immediately.
By using this website, you consent to the collection and use of this information by The Cake Lady.
Last updated: June 2, 2016